Privacy Policy

1. Introduction

At Calvin's Dispensary, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make purchases from our dispensary.

By using our website and services, you consent to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Identification Information: Name, date of birth, email address, phone number, mailing address, and government-issued identification for age verification purposes
• Account Information: Username, password, account preferences, and loyalty program details
• Purchase Information: Transaction history, product preferences, payment information, and delivery addresses
• Communication Information: Correspondence with our customer service team, feedback, and survey responses
• Newsletter Subscriptions: Email addresses and preferences for marketing communications

We also automatically collect certain information when you visit our website, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Provision: To process and fulfill your orders, manage your account, and provide customer support
• Age Verification: To verify that you are 21 years of age or older, as required by law
• Legal Compliance: To comply with applicable laws, regulations, and legal processes, including cannabis regulations
• Marketing: To send you promotional materials, newsletters, and information about new products and special offers (with your consent)
• Improvement: To analyze website usage, improve our services, and enhance user experience
• Security: To detect and prevent fraud, unauthorized access, and other security issues
• Communication: To respond to your inquiries and provide customer service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing services. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation, including compliance with cannabis-related regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our customers or others.
• With Your Consent: We may share information with your explicit consent or at your direction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure storage of personal information
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly, including age verification and session management
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to legal and regulatory requirements
• Opt-Out: You can opt-out of marketing communications by clicking the unsubscribe link in our emails or contacting us directly
• Account Management: You can update your account information and preferences through your account settings
• Cookie Preferences: You can manage cookie settings through your browser

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Age Restrictions and Verification

Our services are restricted to individuals who are 21 years of age or older. We collect and verify age information to comply with legal requirements. This information is used solely for age verification purposes and is stored securely in accordance with applicable regulations.

We do not knowingly collect personal information from individuals under 21 years of age. If we become aware that we have collected information from a minor, we will take steps to delete that information promptly.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that determine retention periods include:

• Legal and regulatory requirements
• Business needs and operational purposes
• Dispute resolution and enforcement of agreements
• Prevention of fraud and abuse

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

10. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected
• The right to know if personal information is sold or disclosed
• The right to opt-out of the sale of personal information
• The right to access your personal information
• The right to request deletion of your personal information
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Calvin's Dispensary
150 Poospatock Lane
Mastic, NY 11950
Phone: 631-657-6391
Email: support@calvinsdispensary.com
Contact Form

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable laws.